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Massive information from Shimano immediately, particularly in the event you’re driving an 11-speed highway bike. Along side the CPSC (Shopper Product Security Fee), Shimano is saying a “voluntary inspection and substitute recall discover.
Particularly, the recall discover applies to Shimano Ultegra & Dura Ace 11-speed highway cranks manufactured earlier than 2019, and offered as early as 2012. In line with the CPSC, the recall contains 680,000 cranksets offered within the U.S. plus one other 80,000 offered in Canada. There isn’t a “recall” exterior of the U.S. since that’s dealt with by the CPSC, however Shimano does have an inspection and substitute program arrange in every area world wide. Be aware that these numbers are the full variety of cranks that exist throughout the manufacturing window that have to be inspected. Shimano expects the full variety of cranksets that have to be changed to be a lot decrease.
The CPSC additionally notes that there have been a surprisingly excessive variety of failures famous earlier than the recall was put into place – 4,519 to be precise. Luckily, there have been comparatively few accidents, however of the six reported accidents there have been “bone fractures, joint displacement, and lacerations.”
For any shopper that may have an affected crankset, the 1st step is identification. In case your crankset is recognized as a part of the included manufacturing code vary, there may be an inspection course of that features listening for noise, inspecting for abnormalities, cracks, visible imperfections, or the rest that may sign the bonding could possibly be separating. For these cranks that present indicators of separation, they’ll get replaced at no cost.
For extra particulars on the difficulty, take a look at the web page from Shimano or the CPSC.
Crank Identification and Inspection Course of from Shimano
Step 1 – Decide whether or not this discover applies to your crankset
Step 1A – Determine the mannequin variety of your crankset
The affected mannequin numbers are DURA-ACE and ULTEGRA branded cranksets with the next mannequin numbers: ULTEGRA FC-6800, FC-R8000 and DURA-ACE FC-9000, FC-R9100 and FC-R9100-P. The mannequin numbers are stamped on the within of the crank arm close to the underside of the arm (see yellow sq. within the] picture beneath)
Does the mannequin quantity in your crank arm match the mannequin numbers above?
NO: The crank will not be affected, and no additional motion is required.
YES: Proceed to STEP 1B.
Step 1B – Determine the manufacturing code stamped in your crank arm (blue field on the picture beneath)
![Shimano crankset recall date code identification](https://bikerumor.com/wp-content/uploads/2023/09/Shimano-date-code.png)
- A manufacturing code is stamped on the within of the crank arm close to the underside of the arm. The affected fashions are pre-July 2019 manufacturing and have the next two-letter manufacturing code on bottom of the crank arm the place the pedals are hooked up: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF. Please proceed to Step 2 in case your crank has this code. In case your crankset doesn’t have considered one of these codes, please proceed to step 3.
- When you have seen any modifications within the feeling of the crank whenever you pedal or hear noise or creaking, please proceed to Step 2.
- Customers who imagine they’ve an relevant product or are uncertain how one can examine the manufacturing code are requested to contact a certified Shimano retailer to schedule a free crankset inspection. Please see beneath for directions on how one can determine that out. You might also name us at (844) 776-0315 for help.
- Customers with cranksets that don’t fall throughout the specified date codes don’t must take additional motion concerning this security recall or inspection.
- Please proceed to Step 3.
Step 2 – Take the Bicycle to the Retailer for Inspection
- Shimano has developed the crank inspection course of and can present clear directions and tutorials for retailers.
- You’ll be able to take your bike to a collaborating retailer beginning October 1st
- The retailer will examine the crankset for indicators of bonding separation or delamination.
- Retailers will submit the required data to Shimano in order that we will doc the inspection, outcomes, and substitute cranks if wanted.
- Shimano is required to keep up this data for CPSC reporting and to make sure the method is accomplished.
- Customers whose cranksets present indicators of bonding separation or delamination through the inspection can be supplied a free substitute crankset* from Shimano that the retailer will professionally set up.
Step 3 – Journey safely and proceed to examine your bicycle/gear
- In case your crankset passes the inspection and has no indicators of delamination, we respect your endurance and diligence in having the security inspection performed. You could proceed utilizing your crankset as regular.
- In case your crank requires substitute, we respect your endurance to finish this course of.
- We encourage all riders to keep up their bicycle and driving gear diligently.
- Have your bike tuned up and inspected usually (ask your retailer for suggestions primarily based in your driving habits).
- Take note of modifications within the sound and really feel of how your bike is driving. Modifications may point out put on out, breakage, or want for adjustment to some a part of your bike.
*If a substitute crankset is briefly unavailable, Shimano will keep a registry of retailer requests and can notify retailers when the substitute is prepared.
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